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Choose the names you trust. We’ve gathered the best for your pet.
3,000+
Over 3,000 products — to serve your pet best.
From food and vitamins to grooming and daily care — all picked to help your pet stay healthy and happy.
10+
Over 10 years of trusted experience in pet care market.
We’ve spent over a decade helping pets live better — with expert-picked products and a deep understanding of what really works.
2015
Since 2015, we’ve been serving pets in New New Cairo
And we’re not stopping… we’re on our way to every pet’s doorstep across Egypt!
FAQ
Welcome to Zima Pets FAQ!
Here you’ll find everything you need to know about shipping, delivery, and our branches.
Our customer support is available Saturday to Thursday: 10:00 am - 7:00 pm.Average answer time: 24h
Which areas do you deliver to?
We currently deliver to the following areas:
- New Cairo – Delivery within 60 minutes (30 EGP)
- Rehab City – Delivery within 45 minutes (30 EGP)
- North Coast (Sahel) – Delivery within 60 minutes (Custom fees)
- Cairo & Giza –
- Orders before 11 AM → Same-day delivery
- Orders after 11 AM → Delivery within 24 hours (60 EGP)
- Other Areas in Egypt – We deliver nationwide, from Aswan to the Delta. Orders arrive within 5 business days (T&Cs apply).
Do you offer same-day or express delivery?
Yes! Same-day delivery is available for the following:
- New Cairo & Rehab & North-Coast: Express delivery available within 45–60 minutes for placed orders from 11:00 Am to 12:00 Midnight
- Cairo & Giza: Same-day delivery for orders placed before 11 AM
Do you have physical stores?
Yes! You can visit Zima Pets at one of our 4 branches in Egypt:
📍 New Cairo Branch – 5th Settlement
Dana Mall 1, New Cairo, behind New Cairo Court
📞 01099957134
📍 Rehab City Branch – Old Souq
Abou Khalifa Al Noaaman Street, Second New Cairo
📞 0122 105 7788
📍 Rehab 2 Branch – Eastern Market
Shop No. B57, Eastern Market, Rehab 2 – Next to Qabbani Furniture
📞 0106 503 5628
📍 Sahel Branch – North Coast (Seasonal)
A1-8 Livios Mall, opposite Marasi
📞 0100 378 0513
Our customer support is available Saturday to Thursday: 10:00 am - 7:00 pm.Average answer time: 24h